ACCOUNT MANAGEMENT

 

Providing Exceptional Service…Building Loyal Relationships…Solving Problems

Increasing Sales

 

·               Highly motivated, professional team player with 5 years experience in account management

·               Commitment to customer service with the ability to build productive relationships, resolve complex issues and win customer loyalty through delivery on promises and attention to detail

·               Excels in listening attentively to client needs and providing creative solutions for win-win outcomes

·               Skilled in Microsoft Word, Excel, Power Point and Outlook, Photoshop, InDesign, Corel and Illustrator

 

EXPERIENCE

 

Graphic Design / Production Artist                                             

March 2011 – Present, Winning Edge, Maple Plain, MN

 

·               Excels within a service-orientated company, demonstrated ability to communicate effectively with customers and internal teams through

o        Identification of customer needs and presentation of solutions and

o        Coordination with customer service to ensure accuracy and timely delivery to customers

·               Typesetting and creating innovative design concepts to ensure customer satisfaction and continued business

·               Art room production and order fulfillment

·               Self-proofing jobs to maintain accuracy

 

Project Coordinator, Sub Contractor

November 2010 – March 2011, FourCubed, Minneapolis, MN

·               Managed website content using CSS Dotnetnuke and Joomla

·               Performed office administration duties 

·               Provided quality assurance and web-site testing for an international client 

·               Produced materials for delivery and sales organizations

·               Assisted in solution definition for business development

 

Front of Gates Sales

August 2009 – August 2010, Underwater Adventures, Mall of America

 

Sales Associate

May 2006 – June 2009, Abercrombie and Fitch, Maple Grove, MN                                                                                   

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Graphic Design / Photographer

October 2008 – Present, FREELANCE

 

EDUCATION

 

Bachelor of Science in Advertising

September 2010, The Art Institutes International Minnesota, Minneapolis, MN          

·   Internships

o   Kocina Branding and Marketing Companies, Bloomington, MN                  

o   Voxi.Me, Minneapolis, MN              

 

Sept 2004 – June 2005 University of St. Thomas, St. Paul, MN

                                 

AWARDS

 

Circle of Excellence, Art Institutes International Minnesota